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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My Siemens Warming Tray HW290562B has stopped working. The

Customer Question

my Siemens Warming Tray HW290562B has stopped working. The blue light comes on for a few moments when you turn the tray on and then goes off, if you open the drawer the blue light flashes and the glass surface is not warm at all.
JA: How old is your Siemens appliance?
Customer: Sept 2011
JA: How long has this been going on with your Siemens appliance? What have you tried so far?
Customer: Just happened a week or so ago. I have checked the element for continuity and that seems OK,
JA: Anything else we should know to help you best?
Customer: I am capable to replace components etc if a faulty one can be diagnosed and sourced.
Submitted: 1 month ago.
Category: Appliance
Expert:  Nicola-mod replied 1 month ago.
Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Nicola
Expert:  Christopher Coleman replied 30 days ago.

Hi, my name is Chris an expert here for almost a decade and thank you for using JustAnswer. I am extremely sorry that nobody has answered your question yet.

I just got your question sent to me since it was unanswered.

Do you still need assistance?

Customer: replied 30 days ago.
No thanks. I didn't like the request for more money so I don't want to continue.