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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1713
Experience:  18+ years experience as Appliance Tech.
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I have a Beko WMI71641, if I put it on a daily wash, it will

Customer Question

Hi I have a Beko WMI71641, if I put it on a daily wash, it will take about 2 hours, getting stuck on around 16 mins. Does finish eventually. Other washes take longer too. Have emptied filter and tried lighter loads, any ideas? Thank you.
JA: How old is your Beko lighting?
Customer: Probably three or four.
JA: How long has this been going on with your Beko lighting? What have you tried so far?
Customer: About three weeks. Have tried other loads and emptying filter
JA: Anything else we should know to help you best?
Customer: I don’t think so
Submitted: 17 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 17 days ago.

Hi,

Welcome to Justanswer … my name is Kevin and I will help you today!

I’m sorry to hear you're having trouble with your appliance; I know that can be frustrating.

Hopefully, we can get this resolved quickly.

Please ignore the automated phone call request.

If you ask a follow‑up question and I do not respond immediately, it is because I am temporarily unavailable. I promise to respond as soon as I return.

 

Expert:  KevinWhiteJA replied 17 days ago.

Have you seen any error codes/flashing lights ?

If you select cold wash only cycle does it work fine ?

Customer: replied 17 days ago.
No error codes. It is currently on a wash, that is now 50 mins over its original time.
Customer: replied 17 days ago.
I haven’t tried a cold wash.
Customer: replied 17 days ago.
There doesn’t appear to be a cold wash, but usually wash on 30 anyway.
Expert:  KevinWhiteJA replied 17 days ago.

OK, let me know after cycle is complete

 

Expert:  KevinWhiteJA replied 8 days ago.

Hi there, did that help ?

Have I answered your question?

I still see the question is open so, wanted to check if all is good ?

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