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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1693
Experience:  18+ years experience as Appliance Tech.
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I have a Zanussi 8kg Lindo 300, which has stopped working.

Customer Question

Good morning
JA: Hello. How can I help?
Customer: I have a Zanussi 8kg Lindo 300, which has stopped working. The start button flashes red and won’t start, have cleaned the large pull out filter at bottom of machine, but still won’t work and start button still flashing red, can you help please?
JA: How old is your Zanussi appliance?
Customer: Approx 3 years
JA: How long has this been going on with your Zanussi appliance? What have you tried so far?
Customer: Just cleaned filters, tried to find a reset button, but no luck!
JA: Anything else we should know to help you best?
Customer: I don’t think so, it stopped working about a week ago, I tried pushing buttons at the same time and was able to get it to work, but alas, can’t get it start this time!
Submitted: 9 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 9 days ago.

Hi,

Welcome to Justanswer … my name is Kevin and I will help you today!

I’m sorry to hear you're having trouble with your appliance; I know that can be frustrating.

Hopefully, we can get this resolved quickly.

Please ignore the automated phone call request.

If you ask a follow‑up question and I do not respond immediately, it is because I am temporarily unavailable. I promise to respond as soon as I return.

Expert:  KevinWhiteJA replied 9 days ago.

Please provide its complete model number

Have you seen any error codes or any flashing lights other than the start button ?

Customer: replied 9 days ago.
Zanussi tumble dryer 8kg Lindo 300 have owned machine approx 3 years from new. Cannot start machine as the start button is flashing red, have cleaned large pull out filter at the bottom, but still not working, have tried to find a reset button, but to no avail. It stopped working about a week ago, and I kept pushing buttons together at the same time and managed to get it to work, but now I can’t, any ideas?
Customer: replied 9 days ago.
No to phone call or £16 charge
Expert:  KevinWhiteJA replied 9 days ago.

Regarding phone call as I said earlier: Please ignore the automated phone call request.

Expert:  KevinWhiteJA replied 9 days ago.

Lindo 300 is type of washer, model number is located on the label inside the door

Customer: replied 9 days ago.
Ok, model number is ZDC8202P / type TC09H65HW/ serial number 54619098
Expert:  KevinWhiteJA replied 9 days ago.

Thanks for that, do you see RED flashes only or it does flash amber/green as well ?

What happens if you press and hold the start button for around 15 seconds ?

Customer: replied 9 days ago.
Just red flashing light on start button, no green or amber, nothing happens when holding start button for 15 seconds, just continues to flash red
Expert:  KevinWhiteJA replied 9 days ago.

Sorry was away for a while.

Unplug the dryer and plug it back after 20 minutes.

Now set the dial to any cycle apart from the first on the right.

Then press and hold the start button and the button next to it.

After a few seconds the error code will come up E?? or the START button will flash (please count number of flashes and let me know the error code)

Customer: replied 9 days ago.
Are we finished now, can you help me at all ?
Expert:  KevinWhiteJA replied 9 days ago.

Did you get my previous message ?

 

Sorry was away for a while.

Unplug the dryer and plug it back after 20 minutes.

Now set the dial to any cycle apart from the first on the right.

Then press and hold the start button and the button next to it.

After a few seconds the error code will come up E?? or the START button will flash (please count number of flashes and let me know the error code)

Customer: replied 8 days ago.
Good morning
Thought you had gone for good.
There is no small screen on this machine, no dial switch, all push button, machine has been unplugged all night, start button still the same, flashing red!
Expert:  KevinWhiteJA replied 8 days ago.

OK, set it on any cycle then press and hold button next to it.

Do you see any difference in flashing red light ?

Does it flash in sequence, like 4 times then stop or something like this ?

Customer: replied 7 days ago.
Morning Kevin
Doing this as suggested makes the flashing red light faster, when holding button in!
Expert:  KevinWhiteJA replied 7 days ago.

I am afraid this indicates the main board is faulty and will need replacement.

If you are willing to replace it yourself, you will have to unplug it and remove the top panel.

Then remove the front assembly to replace the control board.

Let me know how it goes.

Customer: replied 7 days ago.
Ok then, thanks very much for trying. Cheers, all the best
Expert:  KevinWhiteJA replied 7 days ago.

Cheers.

Have I answered your question?

I still see the question is open so, wanted to check if all is good ?

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Expert:  KevinWhiteJA replied 13 hours ago.

Hi there, did that help ?

Have I answered your question?

I still see the question is open so, wanted to check if all is good ?

_____________________________________________________________________

If I have fully answered your question(s) to your satisfaction,

I would appreciate you rating my service (hopefully Excellent/5 stars!) at the top of the screen.

Otherwise, I receive no credit for assisting you.

If you have any follow-up or clarification questions.

Please ask me as many questions as you need.

There is no additional fee.