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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Dishwasher frozen with lights only ondrying and

Customer Question

dishwasher frozen with lights only ondrying and pause/start.no light on the washing indicator.No water entering.
JA: What happened just before the light on your dishwasher came on?
Customer: nothing just put the cycle to no.1
JA: How long has this been going on with your dishwasher? What have you tried so far?
Customer: About 2 weeks and have tried pulling the dishwasher out and tipping at 45degrees
JA: Anything else we should know to help you best?
Customer: as there is only 2 of us we only use it every couple of weeks
Submitted: 18 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 18 days ago.

Hi,

Welcome to Justanswer … my name is Kevin and I will help you today!

I’m sorry to hear you're having trouble with your appliance; I know that can be frustrating.

Hopefully, we can get this resolved quickly.

Please ignore the automated phone call request.

If you ask a follow‑up question and I do not respond immediately, it is because I am temporarily unavailable. I promise to respond as soon as I return.

Expert:  KevinWhiteJA replied 18 days ago.

Please provide its make and complete model number

How old is it ?