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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My Hotpoint Tumble Dryer has suddenly stopped tumbling. Its

Customer Question

My Hotpoint Tumble Dryer has suddenly stopped tumbling. Its still heating but not turning. Only had it about 3 months.
JA: Do you know the model of your Hotpoint dryer?
Customer: Standby one moment
JA: How long has this been going on with your Hotpoint dryer? What have you tried so far?
Customer: Only just started.
JA: Anything else we should know to help you best?
Customer: Its a Hotpoint Ultima S-Line
Submitted: 6 days ago.
Category: Appliance
Expert:  kevin mangan replied 6 days ago.

is the belt still attached? can you turn it buy hand?

Customer: replied 6 days ago.
I can turn it by hand. Still stiff.
Expert:  kevin mangan replied 6 days ago.

you might have a bad roller or something stuck in squrial cage of dryer, you have to take it apart to see.

 

 

Customer: replied 6 days ago.
OK
Customer: replied 6 days ago.
Are you still there?
Customer: replied 6 days ago.
Its a Hotpoint Ultima S-Line Tumble Dryer. About 3 months old.
Customer: replied 6 days ago.
Hello
Expert:  kevin mangan replied 2 days ago.

did you take it apart check it ?