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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1714
Experience:  18+ years experience as Appliance Tech.
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I have a Zanussi washing machine, only 2years old but very

Customer Question

I have a Zanussi washing machine, only 2years old but very noisy when spins
JA: Is your Zanussi washer top or front loading?
Customer: front
JA: How long has this been going on with your Zanussi washer? What have you tried so far?
Customer: about 6 weeks and have tried nothing, looking for warranty...hope we would still be covered
JA: Anything else we should know to help you best?
Customer: no
Submitted: 16 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 16 days ago.

Hi,

Welcome to Justanswer … my name is Kevin and I will help you today!

I’m sorry to hear you're having trouble with your appliance; I know that can be frustrating.

Hopefully, we can get this resolved quickly.

Please ignore the automated phone call request.

If you ask a follow‑up question and I do not respond immediately, it is because I am temporarily unavailable. I promise to respond as soon as I return.

Expert:  KevinWhiteJA replied 16 days ago.

Can you please provide its complete model number

The noise comes only during spin cycle ?

Customer: replied 15 days ago.
Yes, sounds like bag o hammers in there ...ZWI 71201 WA
Expert:  KevinWhiteJA replied 15 days ago.

Have you already checked if the belt is intact ?

Where is the sound coming from ?

Expert:  KevinWhiteJA replied 9 days ago.

Hi there, did that help ?

Have I answered your question?

I still see the question is open so, wanted to check if all is good ?

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