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Tamar D
Tamar D, Master Tradesman
Category: Appliance
Satisfied Customers: 1303
Experience:  HVAC/Refrigeration & Appliance Tech
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Fridge door not closing, ZRB34337WA 5 years old, about a

Customer Question

Fridge door not closing
JA: What's the brand and model of your fridge? How old is it?
Customer: ZRB34337WA 5 years old
JA: How long has this been going on with your refrigerator? What have you tried so far?
Customer: about a week. Removed all shelving and still would not shut
JA: Anything else we should know to help you best?
Customer: nothing thanks
Submitted: 16 days ago.
Category: Appliance
Expert:  Tamar D replied 16 days ago.
Please read the entire message before responding

Hi there, my name is Tamar, I’ve got over 10 years in the trade and I’ll be glad to help Please disregard any automated phone request or service requests as they are generated by the website. You do not have to accept phone requests unless you want phone service from me Please bear with my responses, actively working on the job site also. I am human but I will do my best to reply ASAP
Expert:  Tamar D replied 16 days ago.
Hope you are doing well today. Can you elaborate on what you mean by not closing? Is the door stuck on something?
Customer: replied 16 days ago.
I can not see anything preventing door closing
Expert:  Tamar D replied 16 days ago.
Have you had any previous issues with the door? Does it just not stay shut or does it feel like you can’t get it to close (hinge issue)