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Kelly
Kelly, Home Appliance Technician
Category: Appliance
Satisfied Customers: 29614
Experience:  Technician with over 30 years of experience.
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My built in microwave has stopped working. The display clock

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My built in microwave has stopped working. The display clock is working but all keys not operating.
JA: What's the brand and model of your microwave? How old is it?
Customer: Siemens Microwave Type TM925H7NF E No HF24M564B/01 FD9503 Z no 032048 4 - 5 years old
JA: How long has this been going on with your Siemens microwave? What have you tried so far?
Customer: 3 days - if you press any of the keys/buttons nothing happens
JA: Anything else we should know to help you best?
Customer: No except My plan with Domestic and General stopped on the 1st of November (so annoying after paying out for 4 years!!

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is Kelly and I look forward to helping you!

Turn the power off at the mains switch or unplug the microwave for 5 full minutes to reset the electronics. Does the behavior change after power is restored?

Customer: replied 4 days ago.
Ok I will try that and get back to you

Okay, thank you! :)

Kelly and other Appliance Specialists are ready to help you
Customer: replied 4 days ago.
Thank you that worked ace