Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to Justanswer … my name is Kevin and I will help you today!
I’m sorry to hear you're having trouble with your appliance; I know that can be frustrating.
Hopefully, we can get this resolved quickly.
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Please provide its complete model number
When you remove the back cover off inside the oven and try and turn the fan by hand, does it turn?
Is it stiff to turn ?
Yes you can use it, just clean it afterwards.
Watch out for the element when you are doing this as it gets hot quickly.
If you feel the fan vibrates then it is the motor that will need replacement.
And the fan motor is costly repair.
Let me know how it goes.
Sorry was away from my desk. So the fan works ?
Do you hear any different sounds from the motor
Yes its better to replace then to spend £200 on 15 year old appliance.
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Earlier you said Fan has stopped working, is it working now ?
How about the heat, is it overheating or not heating ?
OK, it is either the fan or the thermostat that will need replacement.
Can you test them with a multimeter for continuity ?