Appliance Repair Questions? Ask a Technician for Answers ASAP
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I’m sorry to hear you're having trouble with your appliance; I know that can be frustrating.
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Please provide its complete model number
For this error code I am afraid it is always the heater however, after reading your question it can be the control board (as it failed second time in 6 months).
When you test it for resistance, is it open circuit ?
If so then you know its the heat pump at fault here, if it tests OK then its the control board.
Yes definitely however, depends where you bought it from.
And yes get it replaced, its £117 on Siemens website and spending this amount every 6 months is not recommended.
OK you can call them on: 0333 300 1293 and get it replaced.
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