Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to Justanswer … my name is ***** ***** I will help you today!
I’m sorry to hear you're having trouble with your appliance; I know that can be frustrating.
Hopefully, we can get this resolved quickly.
Have you seen any error codes/flashing lights ?
Please ignore the automated phone call request.
OK Leandro, the WASH PUMP (you can click on this to order part) is faulty and will need replacement.
Everything else seems to be working fine, it fills, drains and even heats fine hence, wash pump has to be replaced.
The part is available for £80.
You can check this VIDEO to get an idea on how its replaced if you want to DIY.
Let me know how it goes.
If you're satisfied with my assistance, your 5 STAR Rating (from top of this page) at this time is appreciated.
If you have any further questions, don't hesitate to ask!
You won’t be charged any additional fees.
Yes you can test it with a multimeter.
Unplug it and remove it, then test it with a multimeter however, capacitor comes as part of wash pump and dont think its available separately.
Hi there, did that help ?
Have I answered your question?
I still see the question is open so, wanted to check if all is good ?
If I have fully answered your question(s) to your satisfaction,
I would appreciate you rating my service (hopefully Excellent/5 stars!) at the top of the screen.
If you have any follow-up or clarification questions, you can ask me as many questions as you need.
There is no additional fee.
Is the pump running continuously ?
Previous problem was resolved, I mean the question that you asked two weeks ago?
I still see the question is open and was not rated so wanted to check ?
OK so the wash pump has now started spraying water so the previous issue is resolved.
However, the drain pump runs continuously because anti flood device in the base is activated as the water has leaked in the base of appliance.
You can pull it out and tip it backwards by around 45 degrees so excess water drains off.
Then closely inspect what is causing this leak.
You are very welcome Leandro.