Welcome to Justanswer … my name is Kevin and I will help you today!
I’m sorry to hear you're having trouble with your appliance; I know that can be frustrating.
Hopefully, we can get this resolved quickly.
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If you ask a follow‑up question and I do not respond immediately, it is because I am temporarily unavailable.
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It wont heat water if heating element and or thermostat is faulty and will need replacement.
However, you will have to check temperature sensor and heating element for continuity, replace the part that is faulty.
The cost of both parts will be around £80 + repair charges.
Let me know how it goes.
If you're satisfied with my assistance, your 5 STAR Rating (from top of this page) at this time is appreciated.
If you have any further questions, don't hesitate to ask!
You won’t be charged any additional fees.