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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1776
Experience:  18+ years experience as Appliance Tech.
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Samsung ecobubble WF90F7E6U6W does not heat water, but no

Customer Question

samsung ecobubble WF90F7E6U6W does not heat water, but no error code is given - disconnected / broken temperature sensor?
JA: What device or product does this involve?
Customer: samsung ecobubble WF90F7E6U6W
JA: How long have you had your WF90F7E6U6W?
Customer: bought 23-01-2016
JA: What have you tried so far with your Samsung product?
Customer: no attempt to repair yet
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: that's all
Submitted: 17 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 16 days ago.

Hi,

Welcome to Justanswer … my name is Kevin and I will help you today!

I’m sorry to hear you're having trouble with your appliance; I know that can be frustrating.

Hopefully, we can get this resolved quickly.

 

Please IGNORE the AUTOMATED PHONE CALL request.

If you ask a follow‑up question and I do not respond immediately, it is because I am temporarily unavailable.

I promise to respond as soon as I return.

 

It wont heat water if heating element and or thermostat is faulty and will need replacement.

However, you will have to check temperature sensor and heating element for continuity, replace the part that is faulty.

 

The cost of both parts will be around £80 + repair charges.

Let me know how it goes.

 

____________________________________________________________

If you're satisfied with my assistance, your 5 STAR Rating (from top of this page) at this time is appreciated.

If you have any further questions, don't hesitate to ask!

You won’t be charged any additional fees.

Thank You!

Customer: replied 16 days ago.
Is there a PDF download anywhere for a service / repair manual (not the user manual) for this appliance?
Expert:  KevinWhiteJA replied 16 days ago.

No unfortunately not.

Expert:  KevinWhiteJA replied 14 days ago.

Hi there, did that help ?

Have I answered your question?

I still see the question is open so, wanted to check if all is good ?

_____________________________________________________________________

If I have fully answered your question(s) to your satisfaction,

I would appreciate you rating my service (hopefully Excellent/5 stars!) at the top of the screen.

 

If you have any follow-up or clarification questions, you can ask me as many questions as you need.

There is no additional fee.