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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1764
Experience:  18+ years experience as Appliance Tech.
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Have a double oven, about 5 years old. 20 mins to get to

Customer Question

Hi have a Jeff double oven , about 5 years old. Ames 20 mins to get to 160c and the light goes out before it gets there. I've had an engineer in twice. He tells me it's the thermostat and I've had 2 replacements and the light still goes out too early and it still takes over 20 mins to get hot. I have my own oven thermometer in. What else can be wrong?
JA: Is your oven gas or electric?
Customer: Electric
JA: How long has this been going on with your oven? What have you tried so far?
Customer: A few months. Called in a good engineer and had two thermostat replacements.also after he'd gone I couldn't push the oven button in, but to call him back he would have to take the whole oven out
JA: Anything else we should know to help you best?
Customer: Just feel I can't trust it. It does get to the right temperature eventually but takes ages just to get o 160c
Submitted: 10 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 10 days ago.

Hi,

Welcome to Justanswer … my name is Kevin and I will help you today!

I’m sorry to hear you're having trouble with your appliance; I know that can be frustrating.

Hopefully, we can get this resolved quickly.

Expert:  KevinWhiteJA replied 10 days ago.

Please provide its complete model number

 

Please IGNORE the AUTOMATED PHONE CALL request.

If you ask a follow‑up question and I do not respond immediately, it is because I am temporarily unavailable.

I promise to respond as soon as I return.

Customer: replied 10 days ago.
U14M62W0GB/08 FD9112 000017
Customer: replied 10 days ago.
which oven thermometer is trustworthy? my top oven was set at 160c and my thermometer showed it had gone up to 200C
Expert:  KevinWhiteJA replied 10 days ago.

The elements and fan work fine ?

Did he check the element with a multimeter ?

 

I mean if any of those were not open circuit why was it replaced?

 

Please check this IMAGE #1

(part#206 and part#209 are temperature regulators), did he replace both of them ?

Part#249 is temperature limiter, did he test that part with a multimeter ?

 

Also check this IMAGE #2

 

If the above parts from Image#1 appear fine then test part#503 for continuity.

 

After you have tested the above parts and they are all fine/replaced earlier then check this IMAGE#3 (part#804 will need replacement).

Let me know how it goes.

 

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Expert:  KevinWhiteJA replied 7 days ago.

Hi there, did that help ?

Have I answered your question?

I still see the question is open so, wanted to check if all is good ?

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