How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Erdal Zal Your Own Question
Erdal Zal
Erdal Zal,
Category: Appliance
Satisfied Customers: 597
Type Your Appliance Question Here...
Erdal Zal is online now

My cooker keeps bleeping and displays 1 then 0 then 3?

Customer Question

my cooker keeps bleeping and displays 1 then 0 then 3? what’s does this mean as I can’t turn it on to cook dinner
Assistant: I'll do all I can to help. How long have you been dealing with this?
Customer: from earlier today. I’ve even tried turning the power off for a while but nothing seems to help
Assistant: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?
Customer: u can’t unplug a fitted cooker? it’s hardwired to an isolating switch on the wall which I’ve turned off a few times to see if I could perhaps reset the hob but I’ve had no joy
Assistant: Do you plan on doing the work yourself?
Customer: I just wanted some technical advice. I’m renting this place, been here a month and have been cooking ok for the most part. started experiencing problems today?
Assistant: Anything else we should know to help you best?
Customer: if u can explain what the numbers mean, that would give us an idea as to what the problem is?
Submitted: 10 days ago.
Category: Appliance
Expert:  Erdal Zal replied 10 days ago.

Hi, thank you for contacting Justanswer. I would like to try to help you. I am an expert from Germany. Work with language translators. Please understand. I am always online from 18 - 23 o'clock. I'm afraid I can't use the phone. If you want to call an expert please tell me.


What brand and type is the stove?

Do you have an error code number?

Maybe a photo of display with the error message?

Wait for your feedback. Best regards, Erdal

Customer: replied 10 days ago.
The code appears to b 1-0-3.
Expert:  Erdal Zal replied 10 days ago.

Ok Marke und Typ Nummer ???

Customer: replied 10 days ago.
The induction hob is whirlpool schott ceran
Expert:  Erdal Zal replied 10 days ago.

ok Short moment

Customer: replied 10 days ago.
I can’t see a model or serial number on the induction hob
Expert:  Erdal Zal replied 10 days ago.

but that's not an error code the b1-0-3,

Can you send a photo of display what's all lit up???

A bug in Whirlpool always starts with F.

Customer: replied 10 days ago.
well maybe it’s not an error code but simply a start up routine or something like that.
Expert:  Erdal Zal replied 10 days ago.

No, actually. Have you switched off the power to the hob? for at least 2 hours???

Customer: replied 10 days ago.
can u see my photos
Customer: replied 10 days ago.
2 hours! no I haven’t I’ve been trying to cook a roast dinner
Expert:  Erdal Zal replied 10 days ago.

Okay, when they get their food ready. Try to switch off the appliance completely for at least 2 hours. This will create a factory setting.

Expert:  Erdal Zal replied 10 days ago.

Please press and hold the key symbol for at least 5 seconds.

wait for your feedback.

Expert:  Erdal Zal replied 10 days ago.

okay, i'll wait for your message then.