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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1775
Experience:  18+ years experience as Appliance Tech.
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I have an AEG Microwave model no MCD2664E which is about 7

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Good Morning, I have an AEG Microwave model no MCD2664E which is about 7 years old. The microwave doesn't heat anything irrespective of what heat setting it's on. The plate turns and the fan and display work but it doesn't heat. Any ideas what the problem is? Thanks.
JA: How long has this been going on with your AEG microwave? What have you tried so far?
Customer: About 2 days, we have only tried different heat settings but nothing else.
JA: Anything else we should know to help you best?
Customer: I don't think so, the microwave is built in and not free standing

Hi,

Welcome to Justanswer … my name is Kevin and I will help you today!

I’m sorry to hear you're having trouble with your appliance; I know that can be frustrating.

Hopefully, we can get this resolved quickly.

 

As everything else works fine it is likely the HV Diode and/or the Magnetron is faulty and will need replacement.

If it is only the Diode the cost of repair will be around £110 however, if Magnetron has failed the repair will cost around £200.

You can order the parts by clicking on the parts name above.

Let me know how it goes.

 

Please IGNORE the AUTOMATED PHONE CALL request.

 

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If you're satisfied with my assistance, your 5 STAR Rating (from top of this page) at this time is appreciated.

If you have any further questions, don't hesitate to ask!

You won’t be charged any additional fees.

Thank You!

Customer: replied 11 days ago.
Many thanks Kevin.

You are very welcome.

Please click on Star rating at at the top of the screen.

 

KevinWhiteJA and 3 other Appliance Specialists are ready to help you