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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1774
Experience:  18+ years experience as Appliance Tech.
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Have a hotpoint tvm570 7kg load it has just started to make

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Hi have a hotpoint tvm570 7kg load it has just started to make a whistling whirling noise ...drum still goes round heat is still there any thoughts
JA: How long have you had your TVM570?
Customer: Approx 15yr
JA: What have you tried so far with your Hotpoint product?
Customer: Nothing as all obvious bits working .... filters clear
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: Don’t think so
Customer: replied 8 days ago.
How long does it take to receive a reply ?
Customer: replied 8 days ago.
When will you reply?

Hi,

Welcome to Justanswer … my name is Kevin and I will help you today!

I’m sorry to hear you're having trouble with your appliance; I know that can be frustrating.

Hopefully, we can get this resolved quickly.

Where exactly is that sound coming from ?

 

Please IGNORE the AUTOMATED PHONE CALL request.

Customer: replied 8 days ago.
Hi
I think it Comes from inside the machine after being on for 10 -15 mins

OK, unplug the appliance and pull it out.

Then remove the top off the appliance and check if the belt is intact/worn out.

If that is fine, then check if the drum is stiff to turn by hand or you can easily turn it.

Looking at the age of the appliance it might be bearings that will need replacement.

Let me know how it goes.

 

Customer: replied 8 days ago.
Thank you for your suggestion ....will attempt this at the weekend and let you know
Thanks

You are welcome.

 

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