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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3596
Experience:  18+ years experience as Appliance Tech.
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My display menu is just two dash lines? Bosch black edition

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Hi paul, My display menu is just two dash lines ?
JA: What's the brand and model of your appliance? How old is it?
Customer: Bosch black edition no number on machine
JA: How long has this been going on with your Bosch appliance? What have you tried so far?
Customer: just today and nothing because there's no menu to choose anything
JA: Anything else we should know to help you best?
Customer: no

Hi,

Welcome to Justanswer … my name is ***** ***** I will help you today!

I’m sorry to hear you're having trouble with your appliance; I know that can be frustrating.

Hopefully, we can get this resolved quickly.

Please provide its complete model number (starts with E nr)

Please IGNORE the AUTOMATED PHONE CALL request.

If you ask a follow‑up question and I do not respond immediately, it is because I am temporarily unavailable.

I promise to respond as soon as I return.

Customer: replied 8 months ago.
I can't see a model number it just says bosch black edition and its a washer/drier with the digital display menu two dash lines

OK, unplug it and plug it back after 30 minutes.

Then, Press and hold the START button for 15 seconds to reset the control.

The model number is ***** on the label inside the door.

Let me know how it goes.

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