I have a smeg induction hobb. Three of the 5 hot plates have lost the power boost function. Also the child lock can no longer be deactivated. It must be done manually each time hob
is used. I looked up instructions in manual for unlocking, I changed it from s to n and it’s still locked.
JA: Just to clarify, what device or product are you trying to access?
Customer: Smeg model si3950b
JA: How long have you had your SI3950B?
Customer: 3.5 years
JA: What have you tried so far?
Customer: Until recently the power boost function worked well on all 5 hot plates. From one day to the next, 3 stopped working in the power boost mode. Also we can no longer bring any 2 hot plates to 9 simultaneously.
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: I think that’s all. Thanks