How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Tamar D Your Own Question
Tamar D
Tamar D, Master Tradesman
Category: Appliance
Satisfied Customers: 3003
Experience:  HVAC/Refrigeration & Appliance Tech
Type Your Appliance Question Here...
Tamar D is online now

Water/condensation colecting on back interior wall of

This answer was rated:

water/condensation colecting on back interior wall of fridge. lots of water pooling on floor of fridge have unblocked hole in back many times
JA: What's the brand and model of your fridge? How old is it?
Customer: neff at least 7 years old
JA: How long has this been going on with your Neff refrigerator? What have you tried so far?
Customer: since summer. unblocked back hole many times
JA: Anything else we should know to help you best?
Customer: no
Please read the entire message before responding Hi there, my name is*****’ve got over 10 years in the trade and I’ll be glad to help Please disregard any automated phone request or service requests as they are generated by the website. You do not have to accept phone requests unless you want phone service from me Please bear with my responses, actively working on the job site also. I am human but I will do my best to reply ASAP.
Hope you’re doing well today. Can you give me the exact model or E number of the unit?
Customer: replied 6 months ago.
k9724x4gb/06 fd8610
Customer: replied 6 months ago.
the gaskets look great
Customer: replied 6 months ago.
Thanks for the model. I won’t be able to call unfortunately, but I can help via text. Another tech can still call you if they accept your request
Tamar D, Master Tradesman
Category: Appliance
Satisfied Customers: 3003
Experience: HVAC/Refrigeration & Appliance Tech
Tamar D and other Appliance Specialists are ready to help you

Hello, I attempted to connect via the phone, but there was no answer.

Customer: replied 6 months ago.
dont have an answer

Hello, do you still need a phone call?
If so, then please initiate the call when you're ready.

[ Tamar are you opting out of this? ]