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Tamar D
Tamar D, Master Tradesman
Category: Appliance
Satisfied Customers: 1670
Experience:  HVAC/Refrigeration & Appliance Tech
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Water/condensation colecting on back interior wall of

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water/condensation colecting on back interior wall of fridge. lots of water pooling on floor of fridge have unblocked hole in back many times
JA: What's the brand and model of your fridge? How old is it?
Customer: neff at least 7 years old
JA: How long has this been going on with your Neff refrigerator? What have you tried so far?
Customer: since summer. unblocked back hole many times
JA: Anything else we should know to help you best?
Customer: no
Please read the entire message before responding Hi there, my name is Tamar, I’ve got over 10 years in the trade and I’ll be glad to help Please disregard any automated phone request or service requests as they are generated by the website. You do not have to accept phone requests unless you want phone service from me Please bear with my responses, actively working on the job site also. I am human but I will do my best to reply ASAP.
Hope you’re doing well today. Can you give me the exact model or E number of the unit?
Customer: replied 8 days ago.
k9724x4gb/06 fd8610
Customer: replied 8 days ago.
the gaskets look great
Customer: replied 8 days ago.
why
Thanks for the model. I won’t be able to call unfortunately, but I can help via text. Another tech can still call you if they accept your request
Tamar D, Master Tradesman
Category: Appliance
Satisfied Customers: 1670
Experience: HVAC/Refrigeration & Appliance Tech
Tamar D and 2 other Appliance Specialists are ready to help you

Hello, I attempted to connect via the phone, but there was no answer.

Customer: replied 7 days ago.
dont have an answer

Hello, do you still need a phone call?
If so, then please initiate the call when you're ready.

 

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