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Ask Tim Cooke Your Own Question
Tim Cooke
Tim Cooke,
Category: Appliance
Satisfied Customers: 1167
Experience:  Owner at Self-employed
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The drain pump keeps running and I have tipped the machiner

Customer Question

The drain pump keeps running and I have tipped the machiner over there is no water anywhere
JA: How long has this been going on? And how severe is the problem?
Customer: The anti flood feature does not want to reset
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: no thats all
Submitted: 6 months ago.
Category: Appliance
Expert:  Tim Cooke replied 6 months ago.

Hello, there are two things to check:

1. That the sump is clear of debris.

2. That the float switch isn't stuck.

Customer: replied 6 months ago.
Checked and the sump is clear how do I check the float swtich
Customer: replied 6 months ago.
Can you advise where the float switch is loacated.? SMEG
Expert:  Tim Cooke replied 6 months ago.
Hopefully!Could you tell me the model? It will be shown in the data label inside on door frame.
Customer: replied 6 months ago.
Here is the model number
Customer: replied 6 months ago.
SMEG DWAU6214X
Expert:  Tim Cooke replied 6 months ago.

Excellent photo!

This is a model I'm not as familiar with as some others. In some models the float is inside the dishwasher, visible as a dome on the floor of the compartment. In others you get to the float switch underneath. If it's faulty and has to be replaced then you'll need to work on it underneath anyway, but if the float cover is inside then you can gently actuate it (with the power off) to see if you can hear the switch clicking.

If you post a photo of the floor of the dishwasher (inside) I can tell you if the float cover is there.