Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello and welcome to JustAnswer. I would like to try to help you. I am an expert from Germany and work with language translators. I hope you will understand me. phone service is provided automatically by the system. Please just ignore it.
You have to take the device out of the box once. Open the side panels and you will see left ropes and springs on the right. Either the spring is broken or a rope is broken. As I said you have to take the unit out once and open the side walls then you will see what is broken.
Do you have any questions? I am waiting for your message. Greeting Erdal Zal
Translated with www.DeepL.com/Translator (free version)