How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your Appliance Question Here...
Rob is online now

I can’t turn it on as the key sign is on Assistant: I'll do

Customer Question

I can’t turn it on as the key sign is on
Assistant: I'll do all I can to help. How long have you been dealing with this?
Customer: Only a day
Assistant: Do you plan on doing the work yourself?
Customer: Can I fix it
Assistant: Anything else we should know to help you best?
Customer: No
Submitted: 7 months ago.
Category: Appliance
Expert:  Tim Cooke replied 7 months ago.

Hello, so that I can give you guidance, please tell me the make and model of your appliance.

Customer: replied 7 months ago.
Siemens don’t know model
Expert:  Tim Cooke replied 7 months ago.

OK. Can you tell me which type of appliance it is?