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Gavin
Gavin, Home Appliance Technician
Category: Appliance
Satisfied Customers: 783
Experience:  Whitegoods Engineer
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My zanussi tumble drier drum drive belt has broken. I need

Customer Question

my zanussi tumble drier drum drive belt has broken.
I need advice on fitting a new one please
Submitted: 7 months ago.
Category: Appliance
Expert:  Gavin replied 7 months ago.
Hi, thanks for your question. I'm Gavin and I'll help you with your dryer.
Expert:  Gavin replied 7 months ago.
Could you please give me the prod / PNC number of the dryer so I can give you the right advice
Expert:  Gavin replied 7 months ago.
You'll find the details inside the door of the dryer
Customer: replied 7 months ago.
prod no 916 097 377 00. mod no zdc 8203wr. type tc09h64hw
Expert:  Gavin replied 7 months ago.
Thanks for the info. I'm just going to bring your model details uo
Customer: replied 7 months ago.
ive just paid £16 for the phone call...?
Expert:  Gavin replied 7 months ago.

It's probably easier for you if I type you directions on what to do rather than a phone call. Don't worry if you don't have the call you won't get charged for it

Expert:  Gavin replied 7 months ago.

If you'd rather a call I'll opt out to allow another expert to do this. Let me know what you would prefer

Many thanks

Gavin

Customer: replied 7 months ago.
no call needed thanks.
Expert:  Gavin replied 7 months ago.

No problem. I'll type up instructions now. It'll take 10 mins or so

Customer: replied 7 months ago.
great thanks.
Customer: replied 7 months ago.
i have the top and sides off. not sure if i need all the screws off the back plate. The pulley was loose as the tension spring had come loose out of its holding place. Maybe why the belt snapped?
Expert:  Gavin replied 7 months ago.

Ok great you're already well on your way then.

There's a black tensioning wheel on the motor just check that it runs true and isn't worn at all in the centre as it's common on these models

Customer: replied 7 months ago.
it looks ok. it moves left or right along its metal spindle
Expert:  Gavin replied 7 months ago.

Great

Expert:  Gavin replied 7 months ago.

Remove the covers that attach to the back panel which will expose the drum bearing and shaft.

Remove the circlip and bearing

If you haven't already remove the screws that hold the metal struts onto the top corners of the back panel

Now slide the belt between the belt and back panel

Put belt over the motor shaft

Pull motor back so you can slide belt onto tension wheel

Let me know how you get on and if you need any more detail

Please rate my help by clicking on the stars

Thank you

Customer: replied 7 months ago.
do you have illustrations for these steps?
Customer: replied 7 months ago.
i have removed the plastic back cover that attaches to the metal back plate. There are just two screws that are where the centre of the drum is. there is a lower that has about 10 screws. then about 8 screws that go round the edge if the back plate. i can send over a photo if tht helps?
Expert:  Gavin replied 7 months ago.
Yeh pic would be great.
I may have illustrations I'll have a look