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JamesI
JamesI, Handyman
Category: Appliance
Satisfied Customers: 4956
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
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What does 'Loc' error mean on my tumble dryer? Hoover

Customer Question

what does 'Loc' error mean on my tumble dryer?
JA: What's the brand and model of your dryer? How old is it?
Customer: Hoover Dynamic Next bought about May/June 2018
JA: How long has this been going on with your Hoover dryer? What have you tried so far?
Customer: Only when rying to dry a load 30minutes ago. I haven't tried snything as I cannot access the wizard because the app won't let me reset my password
JA: Anything else we should know to help you best?
Customer: Filters are clear
Submitted: 13 days ago.
Category: Appliance
Expert:  JamesI replied 13 days ago.

Hi, thank you for choosing Just Answer, my name is ***** ***** I will help with your query today.

It depends on the model it could mean the appliance is in a child lock state.

Whats the model number this can be found on the inside of the door.

Customer: replied 13 days ago.
DX H9A2DCE-80
Customer: replied 13 days ago.
no - email me the solution
Customer: replied 13 days ago.
I'm waiting!!!
Expert:  JamesI replied 13 days ago.

This is not an immediate service it will take time for experts to respond.

Customer: replied 13 days ago.
I'm sure if I paid £16 I woud get an immediate phone call
Expert:  JamesI replied 13 days ago.

No thats not the case, it generally takes about 5-10 min for experts to respond.

In terms of the issue, looking at the buttons under the display if you press the 2nd and 3rd buttons from the left together for 5 seconds it should remove the lock. The two buttons in questions should have a key symbol shown under them.

Let me know if LOC is still showing.

Expert:  JamesI replied 1 day ago.

Just wanted to follow up to see if you need anything further or happy for me to close the question?