Appliance Repair Questions? Ask a Technician for Answers ASAP
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I’m sorry to hear you're having trouble with your appliance; hopefully, we can get this resolved quickly.
Please provide its complete model number from the rating plate
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M in your microwave indicates it is in DEMO mode.
You will have to press and hold the START and STOP button together for around 15 seconds to deactivate demo.
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Leave it unplugged for 45 minutes and then try it again.
OK, do this unplug it and press every button (one at a time).
Then plug it back after around 15 minutes and check again.
If the error code is still there, let me know
OK, press start and then stop, repeat this till 15 seconds.
If still it wont help, I am afraid the control board will need replacement.
OK lets try one last time:
unplug the microwave and this time while its unplugged immediately press and hold the start and stop buttons together for 10 seconds.
Then plug it back within 5 minutes.
If this won't help Operating Module is available for £84 + repair charges.
You may contact Neff at 0344(###) ###-####to book repair.
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Hi there, did that help ?
I still see the question is open so, wanted to check if all is good ?
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