How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your Appliance Question Here...
Rob is online now

I cooking my roast and my double oven has switched itself

Customer Question

Hi. I cooking my roast and my double oven has switched itself off. Had timer on for 99mins. Cannot get it on again.
JA: Is your oven gas or electric? How old is it?
Customer: Electric, 6yrs old
JA: How long has this been going on with your oven? What have you tried so far?
Customer: Only secon time it has done this in 6 yrs. husband turned all electric off and on with no joy
JA: Anything else we should know to help you best?
Customer: No
Submitted: 6 months ago.
Category: Appliance
Expert:  Tim Cooke replied 6 months ago.

Hello, please can you tell me the make and exact model of your appliance?

Customer: replied 6 months ago.
AEG DC7003000M
Expert:  Tim Cooke replied 6 months ago.
I’ll be back at my desk in an hour. In the meantime, how did you fix the problem the last time it happened?