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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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We are tryingto connect to our LG washing machine network.

Customer Question

we are tryingto connect to our LG washing machine network. the app we have downloaded gives a password ***** a different network than is on our machine. Our network is LG_Smart_Laundry2_f8e1 can you give us the password *****
JA: Is your LG washer top or front loading? How old is it?
Customer: Front loading, purchased last December
JA: What have you tried so far with your LG washer?
Customer: The app gives a network and password ***** is not thw one for our machine. We have the wi-fi symbol flashing on the machine but do not have a password ***** connect to it
JA: Anything else we should know to help you best?
Customer: I have given you the network generated by our machine we just need the password
Submitted: 13 days ago.
Category: Appliance
Customer: replied 13 days ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 13 days ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 13 days ago.
All we need is the password for our washing machine's wi-fi. The network on the app is different to the one on the machine. the network is LG_Smart_Laundry2_f8e1
Customer: replied 13 days ago.
is there anyone there? I have been waiting over 40 minutes for a reply
Expert:  Tim Cooke replied 12 days ago.

Hello, I will do my best to help you with this.

Please be aware that this isn't an interactive chat. We're a group of independent experts, advising and assisting people on a Sunday evening, and we're doing our best, so please bear with me.

Expert:  Tim Cooke replied 12 days ago.

Please tell me the exact model of your LG machine.