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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My neff washing machine seems stuck on the super quick

Customer Question

My neff washing machine seems stuck on the super quick cycle. It went to 1 minute down to 1 minute which it continues to wash on for ten minutes now!
Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: Less than year. Where would I see make and model. Have instruction manual in front of me
Assistant: Do you plan on doing the work yourself?
Customer: What do you mean?
Assistant: What confuses you?
Customer: Why it won’t finish the cycle. !
Assistant: Anything else we should know to help you best?
Customer: Why is not working properly!
Submitted: 6 months ago.
Category: Appliance
Expert:  KevinWhiteJA replied 6 months ago.

Hi,

Welcome to Justanswer … my name is ***** ***** I will help you today!

I’m sorry to hear you're having trouble with your appliance; hopefully, we can get this resolved quickly.

Please provide its complete E nr (model number) from the label inside the door.

Please IGNORE the AUTOMATED PHONE CALL request.