How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Tim Cooke Your Own Question
Tim Cooke
Tim Cooke,
Category: Appliance
Satisfied Customers: 1174
Experience:  Owner at Self-employed
Type Your Appliance Question Here...
Tim Cooke is online now

I perched a Fire HD8 yesterday, and can’t seem to set it up,

Customer Question

I perched a Fire HD8 yesterday, and can’t seem to set it up, I have put my WiFi in , i also put my. Mobile number in ,it says it is the ring number, can you help me set it up
JA: Who makes your appliance? How old is it?
Customer: I only bought it yesterday
JA: How long has this been going on? What have you tried so far?
Customer: I have only put in WiFi and mobile number then tried to put in a password,and it keeps telling me it is wrong
JA: Anything else we should know to help you best?
Customer: I just want it set up so I can get kindle books,as I have a iPad for other things
Submitted: 7 months ago.
Category: Appliance
Expert:  Tim Cooke replied 7 months ago.

Hello, I'll help you with this.

What is the password ***** the Kindle is asking for?
Is it for your Kindle account, or the WiFi connection?

Customer: replied 7 months ago.
It is asking for my kindle account and my mobile number ,but when I put my phone number in it says it is wrong wrong one
Expert:  Tim Cooke replied 7 months ago.

Have you ever had a different mobile number?

If it won't accept your number, them log in to your Kindle account using a computer or tablet, and make any changes there before configuring the Fire.