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JamesI, Handyman
Category: Appliance
Satisfied Customers: 6119
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
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My Kuppersbusch dishwasher doesn't finish its cycle. It gets

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Hi, my Kuppersbusch dishwasher doesn't finish its cycle. It gets down to one minute remaining and continues cleaning; not rinsing of draining. Can you help?
JA: What's the brand and model of your product?
Customer: Kuppersbusch; don't know the model I'm afraid
JA: What have you tried so far?
Customer: Reseting, turning off, cleaning the filters in teh bottom of the machine. When it doesn't stop I have to reset and then run a rinse cycle that does complete and does drain
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: no

Hi, thank you for choosing Just Answer, my name is ***** ***** I will help with your query today.

Does this happen regardless what cycle is selected (if you put it on a rinse) does cycle not end?

Customer: replied 7 months ago.
it ends on rinse but not the other cycles

Ok this points to a faulty PCB in essence the program has lost track of where it is in the system.

What is the model number and rough age of the appliance so I can see if parts can be sourced.

Do you require any further assistance or are you happy for me to close the question?

Customer: replied 6 months ago.
HI James; apologies for the delay in coming. The appliance is more than 14 years old and taken a photo of the appliance details.

Its unlikely this will be an economical repair, typically the life expectancy of an appliance is 15 years.

Was the appliance purchased in the UK, I ask since parts are showing as obsolete but if it wasnt purchased in the UK I may be able to source them internationally for you.

Customer: replied 6 months ago.
I don’t know; it was bought by the previous owner. Thanks for you help. I think we’ll buy a new one

Do you require any further assistance or are you happy for me to close the question?

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