How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your Appliance Question Here...
Rob is online now

Water stopped draining away. We have pulled out the filter

Customer Question

Water stopped draining away. We have pulled out the filter (clean) taken off the whit plate and rotated the propeller. The machine will still not work. Help!
Assistant: How long has this been going on? And how severe is the problem?
Customer: 48 hours. But the machine will not run
Assistant: Do you plan on doing the work yourself?
Customer: What is involved?
Assistant: Anything else we should know to help you best?
Customer: The machine is at least 7 years old, possibly 17
Submitted: 13 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 13 days ago.

Hi,

Welcome to Justanswer … my name is Kevin and I will help you today!

I’m sorry to hear you're having trouble with your appliance; hopefully, we can get this resolved quickly.

 

Please provide its make and complete model number

Please IGNORE the AUTOMATED PHONE CALL request.