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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Where is the reset button on my 3 and a half year old

Customer Question

where is the reset button on my 3 and a half year old siemens washer dryer. I had an engineer in 6 months ago and he said that all it required was to press the reset button but i can't remember where it is. Do I need to take the top off the machine or is it simpler than that.
JA: Can you guesstimate how old your Siemens is? And just to clarify, what's the exact model?
Customer: It was bought in March 2016. I will try and read number on the invoice. Looks like WK14D for the produce number. The serial number is *****
JA: Do you plan on doing the work yourself?
Customer: Maybe if I just have to press a button
JA: Anything else we should know to help you best?
Customer: Like what?
Submitted: 5 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 5 days ago.

Hi,

Welcome to Justanswer … my name is Kevin and I will help you today!

I’m sorry to hear you're having trouble with your appliance; hopefully, we can get this resolved quickly.

 

Can you please provide its complete model number ?

Are you getting any error message ?

Please IGNORE the AUTOMATED PHONE CALL request.