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Erdal Zal
Erdal Zal,
Category: Appliance
Satisfied Customers: 2607
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My integrated washer starts the cycle but then stops after

Customer Question

My integrated washer starts the cycle but then stops after depositing the soap tablet into the machine, I’ve noticed a flashing blue triangle and what looks like a symbol for a shower coming on. Th machine just buzzes but doesn’t wash.
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: I only have the machine 13 months but I don’t know what the model number is ***** overlooked registering for the two year guarantee.
JA: Do you plan on doing the work yourself?
Customer: If it’s possible and to save time.
JA: Anything else we should know to help you best?
Customer: No, I understand the other symbols ok and so far this is the only problem I’ve encountered.
Submitted: 6 months ago.
Category: Appliance
Expert:  Erdal Zal replied 6 months ago.

Hello and welcome to JustAnswer. I would like to try to help you. I am an expert from Germany and work with language translators. I hope you will understand me. phone service is provided automatically by the system. Please just ignore it. I CANNOT MAKE A PHONE CALL.

Can you tell me the make and model number of the device? Can you send me a photo of the display and control panel that is currently lit up?

Do you have any questions? I AM WAITING FOR YOUR MESSAGE. Greetings Erdal Zal

Customer: replied 6 months ago.
As I’m using an iPad belonging to my son I’m not sure how to forward a photograph of my machine.
Also the information labels on the have worn off.
The machine is only 13 months installed.
If I can manage to send a photo of the settings, will this do?
Expert:  Erdal Zal replied 6 months ago.

Please send me then the control panel of the display what is currently lit. That is sufficient for now.

Expert:  Erdal Zal replied 6 months ago.

Do you have any questions? May I help you? Please answer.