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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1920
Experience:  18+ years experience as Appliance Tech.
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I am looking to find out what fault code f07 means on my

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Hi i am looking to find out what fault code f07 means on my whirlpool induction hob
JA: What happened just before your Whirlpool hob displayed this message?
Customer: It was boiling rice
JA: How long has this been going on with your Whirlpool hob? What have you tried so far?
Customer: Happed on tuesday. I disconnected the power for a few mins then reconnected
JA: Anything else we should know to help you best?
Customer: No

Hi,

Welcome to Justanswer … my name is Kevin and I will help you today!

I’m sorry to hear you're having trouble with your appliance; hopefully, we can get this resolved quickly.

 

Please provide its complete model number and how old is it ?

Please IGNORE the AUTOMATED PHONE CALL request.

Customer: replied 11 days ago.
Whirlpool 77cm induction hob. Model 4B Single zone Service No:855781201004 . ACM822/NE
Customer: replied 11 days ago.
Purchase March 2017

Thanks for that.

This error code flashes if any of the function key is stuck.

Unplug it and wait for around 40 minutes.

While its unplugged, press each and every button(key) [one at a time].

Then after 40 minutes plug it back and let me know how it goes.

 

 

Customer: replied 11 days ago.
Ok i wont be able to do that till this evening. Can i contact you directly on this site you tomorrow ?

Sure, you can reply here when you are able to do it.

Customer: replied 11 days ago.
Do i need to disconnect the wiring or just turn off the mains switch ?

Turn off the mains

Customer: replied 11 days ago.
OK thanks

You are very welcome.

KevinWhiteJA and other Appliance Specialists are ready to help you
Customer: replied 10 days ago.
Hi Kevin, So i remembered some more information.
Customer: replied 10 days ago.
First thing to happen was the switch was been tripped by the hob. This happened a few times
Customer: replied 10 days ago.
Then i got an error of F01
Customer: replied 10 days ago.
Then the error moved to F07
Customer: replied 10 days ago.
I done what you asked me to do last night and the F07 error cleared but it is now back to error F01
Customer: replied 10 days ago.
So i need to find out what error F01 is ?
Customer: replied 10 days ago.
Many Thanks

I am afraid, F01 is Electronic control board failure.

The cost of replacement will be around £220 including repair charges.

You may contact Whirlpool at 0344 822 4224 to book repair.

 

 

Customer: replied 10 days ago.
2 of the 4 rings work. Does that make sense ?

OK, this is another new information :)

Left ones or right ones ?

Customer: replied 10 days ago.
As i look at it the 2 on the left work and the 2 of the right are showing the F01 fault

OK, with these hobs there are rings and control board(s).

Rings never fail(almost never)

The problem here is right side control board is faulty and will need replacement.

 

Customer: replied 10 days ago.
Ok so there is a control board for each side. So what spare part should i order ?

Please CLICK HERE to order the part.

However, as I said earlier it might be good option to call Whirlpool and check with them if they can provide fixed price repair.

Customer: replied 10 days ago.
Ok many thanks

You are welcome.