How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Erdal Zal Your Own Question
Erdal Zal
Erdal Zal,
Category: Appliance
Satisfied Customers: 2853
106347225
Type Your Appliance Question Here...
Erdal Zal is online now

Owing to the bad weather there was only limited power

Customer Question

owing to the bad weather there was only limited power electricity but which has now returned to full power bot although the freezer power light is on it is not kicking in to work
JA: What's the brand and model of your freezer? How old is it?
Customer: fridgemaster and is about 3 years old
JA: How long has this been going on with your freezer? What have you tried so far?
Customer: all i have done is change the fuse in the plug but this has made no difference
JA: Anything else we should know to help you best?
Customer: i cannot think of anything else you should know
Submitted: 7 months ago.
Category: Appliance
Expert:  Virtual-mod replied 7 months ago.
Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Expert:  oleksandrav-mod replied 7 months ago.
Hello,
I apologise as we have not yet been able to find a Professional to assist you. Do you wish for me to continue to search for someone to assist you or would you like for us to close your question at this time?
Thank you for your patience,
Oleksandra-Moderator
Expert:  Erdal Zal replied 7 months ago.

Hello and welcome to JustAnswer. I would like to try to help you. I am an expert from Germany and work with language translators. I hope you will understand me. phone service is provided automatically by the system. Please just ignore it. I CANNOT MAKE A PHONE CALL.

It can be several reasons that it does not work anymore. With some devices when there is a power failure, the power electronics are usually defective. You must first check whether the control electronics are supplied with 230 V. For this you have to measure the device with a multimeter. If the current reaches the control electronics with 230 V and it does not react then the electronics are defective. The repair would cost between 150-250 €.

Do you have any questions? Please write your message in the text box below. I AM WAITING FOR YOUR MESSAGE. Greetings Erdal Zal

Expert:  Erdal Zal replied 7 months ago.

Do you have any more questions? Please answer them.

Greetings Erdal Zal

Expert:  Erdal Zal replied 7 months ago.

Do you have any more questions? Please answer them.

Greetings Erdal Zal

Expert:  Erdal Zal replied 7 months ago.

Do you have any more questions? Please answer them.

Greetings Erdal Zal