Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello and welcome to JustAnswer. I would like to try to help you. I am an expert from Germany and work with language translators. I hope you will understand me. phone service is provided automatically by the system. Please just ignore it. I CANNOT MAKE A PHONE CALL.
It can have several reasons. Do you also get an error message or do LEDs with symbols flash? It could be that the brewing unit or grinder is not working properly. I recommend that you clean the appliance completely once. And test it again afterwards.
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Greetings Erdal Zal