How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask John Rife Your Own Question
John Rife
John Rife,
Category: Appliance
Satisfied Customers: 94
Experience:  ELE, GC, BLD's, Residential and Commercial at Rife Remodeling and Flooring
Type Your Appliance Question Here...
John Rife is online now

Janome sewing machine 9700 model no.857400443 the machine

Customer Question

Janome sewing machine 9700 model no.857400443 the machine will not stitch as the needle thread gets caught after the first stitch. I’ve cleaned the machine of dust, checked the threading and wasted lots of thread and time! What now?
JA: Do you know the model of your Janome sewing machine? How old is it?
Customer: The model is 9700 and my machine is857400443 I think it’s about 15 yrs old
JA: How long has this been going on with your Janome sewing machine? What have you tried so far?
Customer: Only today. I’ve taken the bobbin out and cleaned dust away, checked the threading and put in a new needle. I have an enormous pile of charity sewing to complete so it’s frustrating.
JA: Anything else we should know to help you best?
Customer: What else can I try?
Submitted: 7 months ago.
Category: Appliance
Expert:  Virtual-mod replied 7 months ago.

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Expert:  oleksandrav-mod replied 7 months ago.
I apologise as we have not yet been able to find a Professional to assist you. Do you wish for me to continue to search for someone to assist you or would you like for us to close your question at this time?
Thank you for your patience,
Expert:  John Rife replied 7 months ago.

Hello, I have you a video link for getting the machine to sew properly without getting crossed up.

Janome 9700 Sewing Machine Review (Part-1) - › watch

Expert:  John Rife replied 7 months ago.