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Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 19234
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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After a power cut my neff oven B57CR22.OB keeps turning off

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After a power cut my neff oven B57CR22.OB keeps turning off as wont save settings
JA: Is your Neff oven gas or electric? How old is it?
Customer: its 2 months old and electric
JA: How long has this been going on with your Neff oven? What have you tried so far?
Customer: during storm there was power cut so re-entered language, time and date and switched on but turns off after few seconds
JA: Anything else we should know to help you best?
Customer: no
Customer: replied 17 days ago.
Keeps flashing on and off and clicking when try to switch on



When you say it turns on then goes off does the display go completely blank?

If so do you need to turn it off on the mains and back on again for it to come on?



Customer: replied 17 days ago.
We tried that it comes on for 40 or so and then turns off
Customer: replied 17 days ago.
Customer: replied 17 days ago.
Can you help

Ok and ive just noticed you say it does a clicking noise as well.


Im afraid its more then likely the control board. The storm has more then likely caused a spike on the control boards when the power went out. As we do see this a lot during storms or power cuts as the electronics on these are quite senstive and can fail during a power cut due to storms.


As you say the oven is 2 months old then thats good as it will be covered by the warrenty as you get 2 years on these.


So contact Neff and they will need to replace the electronic control boards in there to cure this im afraid.

Customer: replied 17 days ago.
Thanks for your help

Your welcome.

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