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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2020
Experience:  18+ years experience as Appliance Tech.
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We have an Indesit IWDC 6105. It’s 3 years old and has

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We have an Indesit IWDC 6105. It’s 3 years old and has started leaving small black particles on the washing. Any ideas as to cause?
JA: Do you know the model of your Indesit appliance?
Customer: IWDC 6105
JA: How long has this been going on with your Indesit appliance? What have you tried so far?
Customer: about 3 months
JA: Anything else we should know to help you best?
Customer: Well, I’ve checked the water inlet hose and also felt around the rubber seal at the front but can’t find anything.

Hi,

Welcome to Justanswer … my name is Kevin and I will help you today!

I’m sorry to hear you're having trouble with your appliance; hopefully, we can get this resolved quickly.

 

How about door seal? Have you tried to clean it ?

Please IGNORE the AUTOMATED PHONE CALL request.

Customer: replied 6 days ago.
Yes
Customer: replied 6 days ago.
The bits of black which are left on the washing brush off by hand ........but shouldn’t be there in the first place

OK and does it happen, no matter what cycle you select ?

Customer: replied 6 days ago.
my wife only uses cycles 3 and 4

OK, can you run a empty wash cycle on its hottest setting.

You may use cup full of descaler instead of detergent.

After it is cleaned wipe out the drum and around the door seal with a clean dry cloth.

Then see if the problem still exists, if it does you will have to replace the door seal.

 

If you have any further questions, don't hesitate to ask!

 

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If you're satisfied with my assistance, your 5 STAR Rating (from top of this page) at this time is appreciated.

Thank You!

Customer: replied 6 days ago.
Thanks - can I assume that as there was a notice to say that "answers by phone" was not available, I won't be charged the £16?

Yes that is correct.

Please click on STARS (*****) from top of this page so, we can close this.

Hiya, did that help ?

I still see the question is open so, wanted to check if all is good ?

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