How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your Appliance Question Here...
Rob is online now

I have a Samsung washing machine. It is showing a red lock

Customer Question

Hi I have a Samsung washing machine. It is showing a red lock sign on the digital display and hence is not working
JA: Just to clarify, what device or product are you trying to access?
Customer: Washing machine Samsung
JA: What Samsung product do you have?
Customer: Samsung(###) ###-####JA: What have you tried so far with your Samsung product?
Customer: Powered it off and then back on again But the lock sign does not go
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No
Submitted: 18 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 18 days ago.

Hi,

Welcome to Justanswer … my name is Kevin and I will help you today!

Please provide its complete model number from the label inside the door.

 

Please IGNORE the PHONE CALL request.

That is auto generated and not sent by me.