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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a Samsung washing machine. It is showing a red lock

Customer Question

Hi I have a Samsung washing machine. It is showing a red lock sign on the digital display and hence is not working
JA: Just to clarify, what device or product are you trying to access?
Customer: Washing machine Samsung
JA: What Samsung product do you have?
Customer: Samsung(###) ###-####JA: What have you tried so far with your Samsung product?
Customer: Powered it off and then back on again But the lock sign does not go
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No
Submitted: 18 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 18 days ago.


Welcome to Justanswer … my name is Kevin and I will help you today!

Please provide its complete model number from the label inside the door.


Please IGNORE the PHONE CALL request.

That is auto generated and not sent by me.