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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2342
Experience:  18+ years experience as Appliance Tech.
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My Samsung washing machine no.we70fse2w4w/EU will not

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My Samsung washing machine no.we70fse2w4w/EU will not operate and is showing the dE symbol?
JA: What happened just before your Samsung washer displayed this message?
Customer: A Uc symbol was show following the use of the machine
JA: How long has this been going on with your Samsung washer? What have you tried so far?
Customer: Operated fine up to this point.Tried shutting power supply to machine
JA: Anything else we should know to help you best?
Customer: Does this now require a replacement part?


Welcome to Justanswer … my name is Kevin and I will help you today!

DE is door lock error, which indicates door is not closed or locked.

Try cleaning the door lock and then try again.

If still it wont work, try closing the door bit harder than usual.

If problem returns you will have to replace the door lock mechanism.



Please IGNORE the PHONE CALL request.

That is auto generated and not sent by me.

If you have any further questions, don't hesitate to ask!



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Thank You!

Hiya, did that help ?

I still see the question is open so, wanted to check if all is good ?


If I have fully answered your question(s) to your satisfaction,

I would appreciate you rating my service (hopefully 5 stars!) from the top of this page.

Customer: replied 14 days ago.
Is it possible to purchase a replacement door lock?

Please CLICK HERE to buy the part, same URL also have a VIDEO which will give you an idea on how its replaced.

Do you have any other questions?

KevinWhiteJA and other Appliance Specialists are ready to help you