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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3327
Experience:  18+ years experience as Appliance Tech.
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Have fault 3, Siemens sn showing fault e15, Jus5 today

Customer Question

Have fault 3
JA: What's the brand and model of your appliance? How old is it?
Customer: Siemens sn showing fault e15
JA: How long has this been going on with your Siemens appliance? What have you tried so far?
Customer: Jus5 today overfilled rain se aid came back today kitchen had large frothy puddle on floor. Tried rinsing machine when finished and fault showed. Sounds like a pump is working when switched on
JA: Anything else we should know to help you best?
Customer: that basically it
Submitted: 3 months ago.
Category: Appliance
Expert:  KevinWhiteJA replied 3 months ago.

Hi,

Welcome to Justanswer … my name is ***** ***** I will help you today!

Please provide its complete model number

Please IGNORE the PHONE CALL request.

That is auto generated and not sent by me.

Customer: replied 3 months ago.
Siemens an S16P1S
Expert:  KevinWhiteJA replied 3 months ago.

Thanks for that.

E15 indicates water has leaked in the base of appliance and activated the anti-flood device.

You will have to unplug the appliance and pull it out.

Then tip it backwards by around 45 degrees so excess water drains off completely.

After this is done, check the drain hose where it connects to house drain and make sure it is not clogged.

Then clean the mesh filter from inside and make sure it is not blocked.

Reconnect everything and plug it back.

It should work however, if the problem occurs again you will have to check what is causing the leak.

Please IGNORE the PHONE CALL request.

That is auto generated and not sent by me.

If you have any further questions, don't hesitate to ask!

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Expert:  KevinWhiteJA replied 3 months ago.

Hiya, did that help ?

I still see the question is open so, wanted to check if all is good ?

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