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Tim Cooke
Tim Cooke,
Category: Appliance
Satisfied Customers: 407
Experience:  Owner at Self-employed
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I've just put together a BILLYBookcase, black-brown,

Customer Question

I've just put together a BILLYBookcase, black-brown, 80x28x202 and I've noticed that the bottem shelve, the one that that is in part 7 of assembly instruction is badly damaged is it possible to have that part replaced.
JA: What's the brand and model of your appliance? How old is it?
Customer: BILLYBookcase, black-brown, 80x28x202
JA: How long has this been going on? What have you tried so far?
Customer: Just brought it Thursday put it together today
JA: Anything else we should know to help you best?
Customer: No it has large marks
Submitted: 12 days ago.
Category: Appliance
Expert:  Tim Cooke replied 12 days ago.

Hello, please be aware that this is the web site for JustAnswer, not Ikea.

Customer: replied 12 days ago.
It was Ikea who linked & asked me to respond to you
Expert:  Tim Cooke replied 12 days ago.

I can't speak for Ikea, but this is an independent forum where technicians and experts give online advice and remote assistance.

We don't stock or sell anything - you need to contact your supplier.