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JamesI
JamesI, Handyman
Category: Appliance
Satisfied Customers: 5297
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
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My triton ivory 4 is to hot even if it's set to cold, the

Customer Question

my triton ivory 4 is to hot even if it's set to cold
JA: Do you know the model of the Triton appliance or part you're working with? How old is it?
Customer: the triton ivory 4
JA: How long has this been going on with your Triton? What have you tried so far?
Customer: 2 weeks I have tried nothing yet
JA: Anything else we should know to help you best?
Customer: we turn it to single red line and turn up the heat but loose pressure
Submitted: 16 days ago.
Category: Appliance
Expert:  JamesI replied 15 days ago.

Hi, thank you for choosing Just Answer, my name is James and I will help with your query today.

How old is the electric shower?

Customer: replied 15 days ago.
5yrs i think
Expert:  JamesI replied 15 days ago.

Ok its out of warranty, its likely the blending valve.

Would you be looking to replace the part yourself or get someone out, as this is a hardware fault (not user error)?

Customer: replied 15 days ago.
yes I will replace
Expert:  JamesI replied 15 days ago.

Isolate power I would strip it down and check the valve which is connected to the temp dial is working, and if after removing and giving it a clean its still not working consider replacing it. Its marked as item 3 on the diagram here.

Expert:  JamesI replied 13 days ago.

I havent heard from you in some time, do you require any further assistance or happy for me to close the question?

Expert:  JamesI replied 8 days ago.

Please confirm the question can be closed.

Expert:  JamesI replied 8 days ago.
Also, I'll check back in with you in 3 days on 4/2/2020. I can also answer any additional questions that may arise. Don't worry, there's no additional fee for this follow-up.
Customer: replied 8 days ago.
Thanks waiting for part thanks for the help
Customer: replied 8 days ago.
thanks I am waiting for part