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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2340
Experience:  18+ years experience as Appliance Tech.
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Had to turn off the electrics and after putting it backI do

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Had to turn off the electrics and after putting it backI do not know how to get the auto switch on the double oven to return to manual use
JA: What's the brand and model of your oven? How old is it?
Customer: Neff about 10 years old do not know the model name or number
JA: The Appliance Technician can help you find the model number for your oven; I'll connect you shortly. How long has this been going on with your Neff oven? What have you tried so far?
Customer: only this morning. Have tried pressing the “hand” symbol and combination of buttons
JA: Anything else we should know to help you best?
Customer: We moved here 4 years ago and oven was already installed. Also I am 81 years old!

Hi,

Welcome to Justanswer … my name is Kevin and I will help you today!

Please provide its complete model number from the rating plate inside the door.

 

Please IGNORE the PHONE CALL request.

That is auto generated and not sent by me.

Customer: replied 17 days ago.
U1320N2GB/02. FD8303

OK, do you see AUTO flashing on the control ?

Customer: replied 17 days ago.
Ok I can use the grill/oven anyway

OK to turn off AUTO, press and hold the Hand button and then press the |->| button.

 

Customer: replied 17 days ago.
Yes

So all good? Do you have any other questions ?

Customer: replied 17 days ago.
Did not work

OK unplug it for around 30 minutes.

Then plug it back and if you still see AUTO then try again and let me know how it goes.

 

Customer: replied 17 days ago.
Sorry but that did not work either

OK, unfortunately the timer control is not responding to reset sequence and will need replacement.

The cost of repair will be around £200.

If you have any further questions, don't hesitate to ask!

 

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Thank You!

 

Hiya, did that help ?

I still see the question is open so, wanted to check if all is good ?

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