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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2203
Experience:  18+ years experience as Appliance Tech.
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I have an zanussi aqua cycle one of the buttons is stuck in.

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I have an zanussi aqua cycle one of the buttons is stuck in. The power button works. Have changed the fuse no luck
JA: What's the brand and model of your appliance? How old is it?
Customer: It must be about fifteen years old
JA: How long has this been going on? What have you tried so far?
Customer: Used it about five days okay. No problem then
JA: Anything else we should know to help you best?
Customer: Used it about five days ago no problem

Hi,

Welcome to Justanswer … my name is Kevin and I will help you today!

Please provide its complete model number

 

Please IGNORE the PHONE CALL request.

That is auto generated and not sent by me.

Customer: replied 3 days ago.
Found the manual model no. 1215 W. Serial no. 04700309

Just 1215 or FLE1215 or WDI1215 ?

 

Customer: replied 3 days ago.
Fle1215w

OK, Thanks for that.

Unplug the appliance and remove the top off the machine.

Then access the Control board, remove the connectors(one at a time) and reconnect them.

Then try to free the stuck button.

Reconnect everything and plug it back.

If the issue is still not resolved you will have to replace the control board (User Interface).

Check this IMAGE (part#587A) is the User Interface Board.

Let me know how it goes.

 

If you have any further questions, don't hesitate to ask!

 

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If you're satisfied with my assistance, your 5 STAR Rating (from top of this page) at this time is appreciated.

Thank You!

Customer: replied 3 days ago.
Thanks for yr help. I am unable to do this myself I am 77 years of age. Will try and find someone but with the virus?...

I understand however, thats how it can be solved.

You are very welcome.

Stay Safe.

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