Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to Justanswer … my name is Kevin and I will help you today!
Please provide its complete model number from the label inside the door.
Please IGNORE the PHONE CALL request.
That is auto generated and not sent by me.
Thanks for that.
Have you seen any error codes/flashing lights ?
No sorry I cannot take calls at the moment however, we can continue here if you want.
Please let me know:
The problem is with carbon brushes inside the motor that are worn out and will need replacement.
When the motor wont work, the appliance will neither wash nor spin/rinse.
The part is available HERE for £33 + repair charges.
If you wish to replace it yourself this VIDEO will give you an idea on how its done.
If you have any further questions, don't hesitate to ask!
If you're satisfied with my assistance, your 5 STAR Rating (from top of this page) at this time is appreciated.
From what all you have described and looking the age of appliance, it is the brushes that will need replacement.
Is it same no matter what program you choose ?
Have you replaced the brushes ever ?
OK, sometimes it will wash however, if you keep on using it, the motor might go faulty and then you will end up replacing the motor completely.
You may unplug it and then remove the top off appliance to check the belt (if its worn out).
However, the brushes will need replacement.
OK, the Video will help.
Do you have any other questions regarding your appliance?
They will solve it.
You may post back here for further assistance.
You are very welcome.
Please click on STARS (*****) from top of this page
For this model of washer you will have to remove the front of appliance to access the motor.
You are welcome.
OK, well everything was based on this statement of yours:
I've checked that the drain is clear.and that the pump impellor blades turn OK
If you can remove the hose from pump to drum and clean it.
Then run a rinse/spin only cycle and let me know how it goes.
Yes, if it wont drain fine it wont spin.
As its working fine you may use it, if the issue returns you know you have to replace the carbon brushes.
Well looking at the age of your appliance in another few months and the way it is working, you might have to replace the brushes.
The answer was based on the information that you have provided.
Anyways, good luck with your appliance.
No problem, You are very welcome.