Appliance Repair Questions? Ask a Technician for Answers ASAP
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It seems the door lock mechanism has failed hence, it tripped and even with water inside you were able to open the door.
Please provide its complete model number from the label inside the door.
Please IGNORE the PHONE CALL request.
That is auto generated and not sent by me.
Sorry thats an incorrect number.
Yes, Thanks for that.
WT640 is correct model number.
Please check this IMAGE (part#210 is the door interlock).
The door interlock is faulty and will need replacement.
Control detects door is open due to faulty interlock hence, it wont either start the cycle or the wash cycle will keep on stopping.
The part is available HERE for £16 + repair charges.
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