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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2340
Experience:  18+ years experience as Appliance Tech.
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Clean Pump indication is flashing, can i do this? Whirlpool

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Clean Pump indication is flashing , can i do this ?
JA: What's the brand and model of your appliance? How old is it?
Customer: Whirlpool WWDC 7440 6th sence
JA: How long has this been going on with your Whirlpool appliance? What have you tried so far?
Customer: Approx 7 years old
JA: Anything else we should know to help you best?
Customer: No can't think of anything it has been fine no problems at all.

Hi,

Welcome to Justanswer … my name is Kevin and I will help you today!

Can you unplug it and remove the drain pump filter located inside the lower front flap.

Then clean it completely and let me know how it goes.

 

Please IGNORE the PHONE CALL request.

That is auto generated and not sent by me.

 

Customer: replied 15 days ago.
I have opened the drain filter at the bottom of the machine took a while as machine was washing and full of water, but it is all clean, turned machine on and pump making a noise, sound like it struggling hope this helps
Customer: replied 15 days ago.
My number is 01225 759078 land line thanks
Customer: replied 15 days ago.
Just put the machine through a rinse and spin cycle, and it seems to be ok, emptied the water no problem.

OK, do you still get same message after cleaning the pump ?

Can you unplug it and remove the drain pump filter then tip the machine forward by around 45 degrees.

Reconnect everything and plug it back.

Let me know if you still get same message.

 

Perfect.

Do you have any other questions regarding your appliance ?

 

 

Customer: replied 15 days ago.
No hope all is ok, thanks for your help.

You are very welcome.

Please click on STARS (*****) from top of this page so, we can close this.

KevinWhiteJA and other Appliance Specialists are ready to help you
Customer: replied 15 days ago.
Will do thanks again.

Glad it is sorted :)