How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2944
Experience:  18+ years experience as Appliance Tech.
70193065
Type Your Appliance Question Here...
KevinWhiteJA is online now

When my AEG Mirco Combi oven is in cooking mode with

This answer was rated:

when my AEG Mirco Combi oven is in cooking mode with assisted fan , it cut all the electric off in the house
JA: Do you know the model of your AEG oven? How old is it?
Customer: believe it is one of these KMB8403001 and its 5 years old
JA: How long has this been going on with your AEG oven? What have you tried so far?
Customer: only twice but never used as an oven in the last five years. Done nothing except checked the fan is rotating okay.
JA: Anything else we should know to help you best?
Customer: every else works okay , with mircowave and grill . it just seems the oven function

Hi,

Welcome to Justanswer … my name is ***** ***** I will help you today!

Have you seen any error codes/flashing lights as well ?

After how many seconds/minutes it cuts off ?

Please DO NOT ACCEPT the PHONE CALL request.

That is auto generated and not sent by me.

Customer: replied 1 month ago.
no errors signs , cut off after cooking for a few minute. Then turned electric back on and open door which then cut the electric off for a second time. I had to wait until the temperature figure on the display disappeared before opening the door to without shutting the whole electric off at the circuit board
Customer: replied 1 month ago.
how do you get the door off on this model please.

I am unable to find anything with this model number:

KMB8403001

Can you please check the model again

Customer: replied 1 month ago.
sorry instead of using the issued manual. i viewed the cooking and got the model inside KM(###) ###-#### type 72EN05UG. Hope this helps

The problem is with fan element that is faulty and will need replacement.

You will have to unplug the appliance and pull it out then remove the rear panel to replace the element.

If you have any further questions, don't hesitate to ask!

____________________________________________________________

If you're satisfied with my assistance, your 5 STAR Rating (from top of this page) at this time is appreciated.

Thank You!

KevinWhiteJA and other Appliance Specialists are ready to help you